Contact Us

Email

  • Customer and Orders: help@sinocare.com
  • Business Cooperation: marketing@sinocare.com
  • Wholesale and Distributors: info-marketing@sinocare.com 
  • Orders and service in other Sinocare stores(like Amazon, etc non-website orders): support@sinocare.com

Note: Product after-sales email: please attach the order number and the store name for checking. If you don't receive our reply on time, please remember to check your SPAM/JUNK folders, and join our Discord community to DM us.

Working Hours

Our Customer Service team is available on Monday - Friday from 9:00 AM - 5:30 PM UTC +8. If you contact us on the weekend or after 6:00 PM, don't worry; we will get back to you ASAP. We promise the next business day at the latest!

Need to speak with us?

If you want to get in touch or leave us a message with questions, feedback, suggestions or anything else, please don't heslitate to hll in the form below and we'll get back to you as soon as we can!

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